🚧 Important Update for Bertha and Crystal Road Residents 🚧

Dear Residents,

We want to inform you of an upcoming, necessary disruption to your water service. In about 1 hour, there will be a temporary interruption in water supply for those on Bertha and Crystal Road.

Despite our team's diligent efforts yesterday, the previous fix could not withstand the pressure. To address this, we will be replacing a section of 2" pipe on Crystal Road with more robust material. This action is crucial as we are currently experiencing flooding on a property on Crystal Road.

We understand the inconvenience this may cause and sincerely appreciate your patience and understanding as we work to rectify this issue swiftly and safely.

Thank you for your cooperation. Please stay tuned for further updates.

👷‍♂️ Kitchener Improvement District Team