URGENT NOTICE: Water Service Disruption on Crystal RoadDate: November 10thDear Residents,We ar

Date: November 10th

Dear Residents,

We are writing to inform you of a recently reported water leak on Crystal Road. To address this issue promptly and ensure the continued integrity of our water supply, the Kitchener Improvement District has scheduled an emergency excavation for November 11th.

Affected Area:

• North side of the Highway, specifically along Crystal Road.

Schedule:

• The excavation work will commence on November 11th at 9:00 AM and is expected to last throughout the day.

Impact:

• Residents in the affected area may experience temporary disruptions in water service during this period.

• We advise storing some water in advance for essential use during the disruption.

Safety Measures:

• Please be cautious around the excavation site and adhere to any safety signs or barriers.

• Our team will be on-site to ensure the work is completed safely and efficiently.

We understand the inconvenience this may cause and are committed to restoring normal water services as quickly as possible. Our priority is to ensure the safety and well-being of our community while maintaining the integrity of our water system.

For updates and further information, please visit our website at kitchenerbc.ca or contact Jon Delcaro at 250-977-5565 or Russell Faulkner at 250-428-6800

We appreciate your understanding and cooperation in this matter.

Thank you for your attention to this important notice.

Kitchener Improvement District Board